Last updated: September 2024
Our Commitment to GDPR
sunny-spire is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page explains your rights under these regulations and how we ensure compliance.
Data Controller
sunny-spire is the data controller responsible for your personal data. This means we determine the purposes and means of processing your personal information.
Contact details:
sunny-spire
147 West George Street
Glasgow, G2 2JJ
[email protected]
Your Rights Under GDPR
Under the UK GDPR, you have the following rights regarding your personal data:
Right to Be Informed
You have the right to be informed about how we collect and use your personal data. We provide this information through our Privacy Policy and this GDPR page.
Right of Access
You have the right to request a copy of the personal data we hold about you. This is commonly known as a Subject Access Request (SAR). We will respond to your request within one month.
Right to Rectification
If you believe any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete this information.
Right to Erasure
Also known as the "right to be forgotten", you have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit this data to another controller.
Right to Object
You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.
Rights Related to Automated Decision Making
You have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal or similarly significant effects. We do not currently use automated decision-making in our services.
Exercising Your Rights
To exercise any of these rights, please contact us using the details provided above. We may need to verify your identity before processing your request. We will respond to your request within one month, although we may extend this period by two months for complex requests.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you have given clear consent for us to process your personal data for a specific purpose
- Contract: When processing is necessary for a contract we have with you or to take steps at your request before entering into a contract
- Legitimate Interests: When processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data that overrides those interests
- Legal Obligation: When processing is necessary for us to comply with the law
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal, accounting, or reporting requirements. Retention periods vary depending on the type of data and the purpose of processing.
Data Security
We have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls limiting who can access personal data
- Staff training on data protection
Data Breaches
In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay. We will also notify the Information Commissioner's Office (ICO) within 72 hours of becoming aware of a breach.
International Transfers
Your personal data is primarily processed within the United Kingdom. If we transfer your data outside the UK, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
Complaints
If you are not satisfied with how we handle your personal data or your data protection rights, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: ico.org.uk
Updates to This Information
We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date.